Instincts are innate and built in patterns of behavior that are not necessarily triggered consciously. You sometimes hear them referred to as tendencies or urges. They have been studied for years and will likely be so till infinity. They are highly studied by psychologists, and marketers. What if you could use your knowledge of human instincts and triggering mechanisms to set off a desirable sequence of behavior in a potential customer or prospect, for example, filling out one of your opt-ins, or purchasing something? Using apprehension, anticipation, premonitions, suspicion, discernment, inspiration, curiosity, perception, and evoking emotions such as fear, happiness, horror, laughter, concern, hate, envy, jealousy, and hunger in your content are key techniques that can trigger these built in patterns of behavior.
You see, the use of psychology plays an extremely important role in determining the correct and instinctive approach to trying to sell someone a product. I feel that if you are able talk about your product and speak directly to a consumer’s need in terms of their own buying motivations you can psychologically make them buy something from you. The classic example is that people buy the sizzle not the steak. They buy the adrenaline rush they get when pushing down the gas pedal, not that it goes from 0-60 in 8.5 seconds.
Another item that captivates people’s attention is that deep down under, people just love stories. They like the drama and the emotions that they evoke. They like the people that are involved in them. They like that life is a stage and they are simply actors. They become involved with the characters. They especially like good endings.
So now that we know that there is psychology behind the instincts and emotions of people and that it’s these emotions that drive them to act; imagine if we could reach into their psyche, involve them into a story that has high drama, and at the end be able to be superman and save their day, with our product.
So I’m hoping that what you come away from this is that it is emotion that drives people to buy, not rational facts. Not all psychological reactions are conscience. Weaving a story that directly involves deeply felt emotions and then positioning you as the hero can result in a tremendous increase in sales. Start incorporating this into all your content and copy.
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By the way, this article is #1 on Google when searching for the term:
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.-= Chris Kilber´s last blog ..Essentials – From Microsoft =-.
A beautiful article that determine the need of psychology and selling products. I strongly believe customers psychology should be estimated by the sales person and should act accordingly to convince the customer to sell a product.. sales person, must know
1) The need of the product from the customer point of view and
2) Should grasp the customer psychology
3) Sell the product accordingly to convince the customer..
Anyways nice article , I will forward to my fellow sales persons.
Thanks
I agree with the point that it’s the emotions that drive people to act. Human beings generally can be goaded into doing something, or in this case buying something if their emotions are stirred. So if a marketer can successfully affect the emotions of people, they will easily convert into his clients. But of course, the challenge is to affect the emotions in the right and positive way, and not to turn these prospective clients away.
Thank you May. You are correct. One thing I’ve always kept in perspective is that these people may end up in your business. From a one off purchase it is not as critical as let’s say a network marketing business. I do not let just anyone into my business. They are people that I has common goals and values with and I would be able to potentially invite into my home. I also look for people who are motivated and I won’t have to invest an inordinate amount of time with. People have to earn my trust before I invite them.