Over the last week I’ve been reading some fascinating books on persuasion and influence that were recommended to me by Jeffery Combs. They are by an author by the name of Robert B Cialdini in 2007 and 2008 respectively. He is a doctor of psychology and has a litany of credentials to match. He has written many books on the topic and is the most cited social psychologist in the world today on the subject.
There’s a lot to learn here. Much of his research has been clinical in nature but has revealed many innate and predictable patterns of behavior when it comes to marketing. Most bring you ‘ah-ha’ moments and cause you to ponder out ways to incorporate them into your marketing. These innate triggers in most cases, are not actually psychological in nature but instinctual. They are in your DNA.
So I’ll share one of his concepts here. One of his research experiments was to determine if a person were asked to inconvenience themselves by allowing someone to cut in line ahead of them how many would do so. The inconvenience of course was time. The experiment went this way. In a line at a library, there was a copy machine where they planted people to wait for it. Then when someone would need to use it, there was a line. Then while waiting, someone would come up to the machine and say, “I need to make some copies. I have 5 copies to make. I’m in a rush?” Surprisingly to me, almost 60% said, “OK”. I’m saying I was surprised because I thought it would be less. Now there is something that was changed that brought that percentage up to almost 93%. That was quite a jump. It was almost 50% jump. What was it that made that big a difference? What would you do when asking someone that people might seem inconvenient?
The only difference was that the second experiment had the person also say, “Because I have to make some copies”. So the extra phrase consisting of the word, “because” caused an increase. He later found that because “anything” also increased the percentage. Knowing this, anytime you have to make a request or ask somebody something, wouldn’t it be wise to use the word “because”?
I know you found this interesting so I”m asking you to reciprocate and either tweet, share, or comment. Because I know it’s something you want to do, you’ll do it.

